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Philippines Outsourcing Service – Feeling and Filling the Demands

The Philippines is grabbing more share in the IT industry as it claims higher spot when it comes to number of employed staff in the BPO sector and the number of companies being put up. While most clients from Europe and North America are having India as the first spot, lots of other countries are gaining recognition too. Apart from Philippines, Vietnam, Brazil and Mexico are gaining client share – stealing what should be for India. A survey reveals that India has lost some twenty percent of its client share. It is an indication that other business owners are looking at other countries when subcontracting tasks to offshore nations.

However, India is still confident regarding its standing in BPO destinations of foreign businesses. According to prime companies in the country, if there were a decrease in the number of clients opting for India, the reduction is not great or overwhelming. It still remains to own the biggest proportion in the industry. However, the problem with India really is the nearing congestion in this sector that many clients have started to turn to other countries where there is more number of BPO teams/companies.

Nevertheless, the important implication may not be necessarily upon the manner in which BPO servicing countries are ranked. The more important factor to look into is how far Philippines from India when it comes to exploiting its human resource into this field. While India remains to be on top, its lead is becoming lesser. In fact, it is safe to deduce that Philippines is about to tap India in no time.

One significant problem in India has been seen and it has something to do with their general BPO workforce. Some clients in UK are having trouble with their offshore staff from India because of loss of efficiency. This loss in efficiency may be attributed to industries/companies that are cutting back on cost. Such cut back may have held back the value of work and performance, which in turn prompts foreign customers relying on offshore teams to look for an alternative in other countries.

Some economists in India saw the problem to be related to an economic augmentation due to proliferation in the IT industry sector. At its peak, the BPO industry in India could have been a huge factor in increasing the value of its currency against US Dollar. This resulted to decreased dollar value so IT teams are earning less now than during their advent. Other teams respond to this by either asking for higher compensation to meet reduced dollar rates or by trimming down on function and operations. It gets troublesome for both BPO teams and clients.

Another concern of most clients is the recurrent change of personnel in many of their firms that is affecting the quality of output and performance.

It only implies that while India still tops the business process outsourcing industry, other countries like Philippines are claiming the spot and taking more client demand than ever before.

Posted 3 years, 6 months ago. Add a comment

Outsourcing Company Philippines: Just the Right Place for You

Asia has seen a boon in technical support jobs as more and more call centers and BPO companies are opening. The rapid growth of contact centers and outsourcing companies in countries like India, China, and Philippines has been evident. The latter rivals India in having the most BPO teams and companies. One could guess by haste that more and more companies are kicking off each time. Truth is more and more SEO teams, offshore assistants, and contact center representatives are becoming in demand today. More companies in UK, Europe and North America are trusting offshore tasks to outsourcing companies in Philippines.

Philippines happens to be one of the most culturally adaptive people, who while keeping their heritage intact, are able to embrace good traits of other countries. It’s no wonder why Filipinos are able to learn English more easily than any other Asian countries. This international language of commerce, law, and education has been a part of Filipino culture for more or less a century. This is why Filipinos by far have more edge than any other Asian nationalities in the BPO industry.

There are obvious reasons why outsourcing is becoming the modern scheme in doing business in UK and North America. Most managers and owners would want to spare resources, which could be used in core functions. Regular tasks and non-core duties are subcontracted to offshore companies or teams, which do routine jobs at much lower rates. A typical company would have to pay for a BPO team’s services. There’s no need to provide them with their offices or benefits since these professionals have their own workspace and they are only paid for their services.

Philippines is a huge soup bowl of IT professionals who work as offshore assistants for foreign companies in Europe and North America. Most of them work under an outsourcing team or company, but others work as free lance SEO writers, web designers and developers, and virtual assistants.

Businesses in UK, for instance, generally see a forty-percent cost saving advantage when outsourcing jobs to BPO teams in Philippines. Imagine this cost-saving benefit, which is not only an edge but can also be an added investment.

If you are looking for an outsourcing company, Philippines is just the right place to start searching in. However, we can give you a valuable tip by asking for a trial period before making arrangements with a team. You can utilize this feature to test how good the services of a BPO team are.

Also look for outsourcing companies that serve more functions. The usual functions that a client like you would need are content writing, link building, web designing, and web developing. If you are to get your business to the top spot, opt for the best SEO writers, virtual assistants, graphic artists, and webmasters. You can only find them in trusted companies. Of course, you would know one once you get to see their online site.

Posted 3 years, 7 months ago. Add a comment

Outsourcing to Philippines: The Pros and Cons

Working with BPO teams in the Philippines is your best option to success. This is undeniable. Many companies who have sought partnerships with firms in this country have seen progress in a short time. This could be accounted to cost-efficiency. Outsourcing to Philippines is not only a feasible but also a beneficial choice.

There are various cons about seeking offshore services. Since this is not your typical in-house team, there is no way you can summon your offshore employees face to face. However, correspondence is done through internet – chat and email. Indeed, advanced communication system bridged the gap between countries oceans apart.

Other managers are worried that they may not be seeing the same efficiency that is seen with in-person assistants. This is a misconception though. BPO teams in the Philippines are well supervised by office managers and heads. This is not a disorganized nation and people are well-exposed to office set-ups and organizational make up. For instance, team leaders supervise agents from time to time. In an SEO firm, a manager may supervise their writers and assistants regularly. Workers are also directed to produce output reports on a regular basis to track their efficiency. In most cases, an employee’s performance may be evaluated from time to time and if they display lack of productivity they shall be reprimanded or dismissed. This is how efficiency in any office and firm is maintained. Thus, business people outsourcing to Philippines are ensured of tapping into a pool of skilled and disciplined individuals.

Most of the companies that seek offshore teams are in United States and another major problem seen was the difference in time zones, such that when people in the US are working, those in Philippines are asleep. However, this was easily remedied by changing the work schedule and adapting the so-called graveyard shift. Employees serving foreign customers would have to work on business hours of the people to whom they cater services.

Another concern is the difference in culture between Philippines and developed nations. Although it is true that there, indeed, is some difference, it is not quite relevant. What is more important is that there is work done and there is efficiency. Filipinos have broken the language barrier, for instance, and they speak English better than any other country in Asia. Moreover, Philippines easily capture, understand or consider other people’s culture with respect.

The number of firms dedicated to outsourcing increases by the day and those that are already established are expanding. This is good news both to foreign companies and to local employment because much of the number of graduates actually go to some of these BPO firms. Outsourcing to Philippines actually ease employment problems in the country. The over-all advantage outweighs the cons by several notches.

Posted 3 years, 7 months ago. Add a comment

Outsourcing Company Philippines – Why Us?

Companies in Europe and United States are outsourcing to the Philippines. Seems a new thing but actually it is not. Companies that outsource to Philippines have seen the benefits of seeking offshore services not only from low-cost but also from competent BPO teams. So if you need an outsourcing company, Philippines is the right place to start looking.

Generally speaking the reason companies farm out tasks to an offshore company is to avail of economical service, which they could not get when hiring in-house workers. There are many tasks that are being subcontracted to outsourcing teams. Such tasks involve regular tasks that would be a little too much of a burden to be handled by the company itself. Farmed out tasks can range from payroll and accounts management to bookkeeping to advertising and promotions to marketing and SEO campaigns. While these can be handled by the primary company itself using its own resources, it can slash some cost by hiring an outsourcing company. Philippines happens to have much reliable BPO workforce to match those from its neighboring countries.

The explosion of the IT industry in the Philippines prompted more industries to embark into the technical support sector. However, that is just one half of the story. The other half owes itself to the reality that more companies from the western section of the globe are seeking for the services of BPO companies in the Philippines. The reason therein is this Southeast Asian country has produced some of the most competent people in the IT scene. Moreover, teams from the Philippines have higher proficiency in both written and spoken English, and this gives them greater communicative edge above other Asian nations. Offshore employees from this country learn tasks easily because of this language proficiency advantage. In addition, Filipinos are the most culturally sensitive and adaptive individuals. This is why they can work with any people from other countries.

In the last five years, there has been steady growth in the BPO industry in the said country. The industry has seen up to 50% growth from 2001 to 2005. It continues to grow today with employment generation spiking over two hundred thousand. With this boon in the IT/BPO sector, Philippines is going to be the most important offshore choice of business owners from the other side of the globe. That is imminent. The good thing about the country is that it keeps priming in the BPO field, producing more content writers, SEO experts, graphic designers, web developers, virtual assistants and call center agents. More technical support companies are being established each year generating more jobs.

For your IT support and BPO service needs, choose only a reliable offshore team; and when opting for an outsourcing company, Philippines as your first choice means you have gone to the right place.

Posted 3 years, 7 months ago. Add a comment

Outsourcing in the Philippines, a Boom or Gloom?

Outsourcing in the Philippines has recently been recognized in the world. The country indeed competes with the top players. But top software executives in the country are a little worried about the near future projection in the IT sector. BPO companies in different are bracing themselves against any changes that may transpire as a result of the admonition cast by the US President Barack Obama to US companies that transfer jobs to offshore companies in countries like Philippines.

Currently, the BPO scene in the country is teems with customer care companies, primarily call centers. However, BPO teams dedicated to other technical support services are now proliferating the country in its major cities. Unlike the other top players in Asia, Philippines has the better infrastructure. In addition, the country has maintained good relationship with United States over the years. But with the latter impending to cause companies to think whether or not outsource jobs, BPO teams will have to brace with the changes.

Nonetheless, it seems as though the cutting of incentives of US companies that outsource business process will not abate outsourcing in the Philippines or in other countries. Note that the cost-efficiency advantage of outsourcing is overwhelming. Any company would want to grab the chance at operating at lower cost. That is how competitors succeed in the modern trend. Without seeking low-cost business process, they may not be able to compete with those that are.

The current scheme is offshore outsourcing. Without having to look at figures and statistics, anybody can infer that workers in North America and UK earn higher than workers in India or Philippines. In other words, wages in these countries are significantly higher. And if US companies, for instance, continue to hire domestic employees to do supplementary tasks, they would pay them domestically typical rates. Hence, farming out the jobs to offshore companies is a viable option. Offshore employees are paid much less but do the same tasks with the same efficacy.

Every company is after productivity. The maximum use of resources should be the prime consideration. This is why it is difficult to stifle the current trend because it has been established and its inception has opened too many doors both to developed and developing nations. This relationship is not difficult to comprehend.

Outsourcing in the Philippines is a practical option. The country is seen to benefit from it. It has a two way effect actually, enhancing both the economy of the two involved countries.

Posted 3 years, 8 months ago. Add a comment

Philippines Outsourcing: Latest News

Philippines is seeing flourishing of the business process outsourcing industry. In 2008 there was an increase in the outsourcing industry by approximately forty percent. In the same year there were about three hundred thousand people in the Philippines who are employed in BPO industries. Majority of them are in the call center business industry. However, there are varied services in this country ranging from contact service (call centers) to medical transcription and even to payroll outsourcing service.

Currently, the country remains second to India which leads BPO industries in the world in terms of employment volume. However, the world has now recognized the capability of Philippines in harnessing their labor force in this field. It is not a surprising thing. Although the country has not been recognized as a top country in technological fields, it is now assuming high place amongst other Asian nations in this IT-based field. Moreover it is in the midst of upgrading its IT-related education/training.

The strength of its professional force comes from the competent educational background of most Filipinos. In fact, the Philippine human resources have long been recognized around the world. Many Filipinos have been employed elsewhere in the world and many foreign countries are aware of the skills of these people in virtually all fields. It boils down to competent education. The Philippines has some of the fine universities and colleges. It produces valuable graduates that are not only theoretically equipped but are also deeply trained in their respective fields. Thus it is not surprising that there are lots of proficient IT graduates who immerse in the BPO industry not only because it is a popular option among fresh graduates but also because they can.

Filipinos are built to be flexible individuals who can accomplish virtually any tasks when properly trained. These days the government is funding short term courses which people of different age ranges can enroll in. It is not surprising that not everyone you find in the BPO industry have formal training in information technology or customer support; however, they are equipped with sufficient training that qualifies them in the field. For instance, there are short courses for call center training that last within weeks. The government also offers assistance to people who are interested to embark on this profession but have restricted financial capabilities. It is no wonder that the country currently sees an increasing number of graduates of technical/vocational courses that includes programming, web design, customer service, medical transcription etc. Such short/crash courses make people more qualified to work in related fields like call centers and BPO.

With the increasing need of countries like US, UK, and Canada to outsource business tasks, countries like China, India and Philippines can only respond to such need by harnessing their human resource to become more fitted to what the industry needs.

Posted 3 years, 9 months ago. Add a comment

Philippines Outsourcing and the Benefits Therein

Some businesses may find farming out functions to Philippines as a new venture since Asian countries like India and China quite dominated the scene recently. However, Philippines is almost on par with both these BPO giants as more companies related to IT support industry are being established each year. This is why more call center agents, medical and legal transcriptionists, virtual assistants, graphic designers and SEO writers are in demand these days. Surprising, but this is the fact. Philippines outsourcing has gotten itself known to the world not only in cost-efficient but also reliable services.

The primary goal of companies which outsource to an offshore team is financial cut back. Think about it this way. If one can hire a service for a lower cost and this particular service has almost the same quality and efficiency as the one with a higher price, would he not go for the former? In the midst of recession, companies are looking for cost cutting measures to save investments while still gaining on profits. Outsourcing has become an important way to reach such a goal.

There are many technical support services in the Philippines and there are many factors that led to this explosion in the IT industry. Perhaps an important factor is the increasing number of people who are becoming proficient in computer related skills that involve IT, programming, web design, and wed development. In fact, the flock of people with IT-related jobs is not purely made of individuals with degrees in IT or any computer-related studies. This is because most citizens of the country are highly trainable and there are a lot of courses, some of which are funded by the government, that bring more people to the IT support world. For instance, crash courses on contact center training, medical transcription, and English language training have become part of the short courses people can enroll in.

Another important factor that sheds some understanding regarding the explosion of Philippines’ Outsourcing industry is that more and more foreign business owners, all of which have online pages and sites, are trusting the workforce in the country. This is an obvious indication of the reliability and competence of its professionals. Today, BPO companies are almost everywhere in the country not because it seems an industrial fad but because there is a need from the other side of the world that must be met and the country appears to be in a good stance to essentially fill the need.

While we have pointed out the excellence of Philippines in IT skills to match the foreign demands from UK and Europe, for instance; another important thing worth mentioning is the ability of Filipinos to learn new tasks so easily. This agility plus good conduct and good relations towards clients are significant contributing factors to the boon we are seeing today. Philippines Outsourcing sector is certainly to stay for a while – a long while.

Posted 3 years, 9 months ago. Add a comment

Philippines Outsourcing: Guide to Finding the Best Offshore Outsourcing

The Philippines has some of the most competent outsourcing teams in Asia. The country has seen a boon in the information technology sector and in the last decade more and more call centers and BPO companies have been established. This means two things. First, the country has sought ways to upgrade its IT training to match world standards so many have become qualified to deliver technical support services to clients domestically and internationally. Second, the country has seen more demand from foreign nations and this led to proliferation of the technical/IT support industry. As the world sees undeniable skill and talent among offshore workforce from Philippines, outsourcing to the country has not only become a wise option but also a cost-efficient choice.

Filipinos are the most adaptive people in the world. They thrive in different environments and can learn and speak different languages more efficiently than any other nationalities. Flexibility gives them edge over any other people. Not to mention Philippines is able to speak English better than any other Asian nations. Modesty aside, no one has a finer command of the English language in Asia than Filipinos.

Farming out tasks to the Philippines results to mutual advantage. Companies who subcontract jobs are freed of the ever taxing, space-consuming, and time-consuming routine tasks. This results in spared costs and time resource which may be well spent on core functions. Thus, such business companies are able to further their services or enhance their product lines. On the other hand, more offshore jobs are generated. This eases the worldwide unemployment problem. In the Philippines, outsourcing has generated thousands of jobs.

The reason companies in Europe and North America outsource to BPO teams in Asia is that they are able to cut back on operational costs and wages. Hiring local assistants or employees would mean putting up offices and equipment for them. It also means a company owner would pay them the rate of in-person assistants with work benefits. When outsourcing, however, companies are freed much of such obligations. They will not have to put up workspaces for such teams. There is no need to arrange for their benefits, too, or workplace security and safety. BPO companies have their own work policies and wage arrangements. Business companies would only pay offshore technical support teams the worth of their services. For instance, a company in UK may choose to hire an SEO team within their country for the same rate they pay in-person assistants and employees. When the same company chooses an offshore team in Philippines, outsourcing the SEO task to a reliable BPO company, cost-efficiency is at hand.

Posted 3 years, 9 months ago. Add a comment

Philippine Business Process Outsourcing Companies

How many companies in Europe and UK are buying services from companies in Asia? And how many firms in Asia are selling such services? Business process outsourcing companies have revolutionized business. Today’s commercial and industrial scene seeks flexibility to surpass competition.

The computer technology and the internet claim a significant share in many industrial and commercial functions in the past several years. Hence, there is little need to be present in the office in carrying out operations and functions. For instance, remote assistants can work on payroll services over the internet.

Most BPO firms in the Philippines are on technical support services. There are more than seven hundred call center companies all over the country, most of which are in cities like Makati and Ortigas. Such companies specialize in customer relations, servicing clients from United States or United Kingdom. Hence, they hire people who are outstandingly fluent in english communication, particularly spoken english.

Other business process outsourcing companies include IT support, technical support and data processing. All of these require information technology. Therefore, any firm delivering such services ensure they have the right resources. When we say resources we mean facility and equipment, and highly skilled workforce. This makes possible high quality service that is efficient.

As many trusted companies are expanding, there are a few being established each time. This is an indication of the boon seen in this sector. In fact, BPO is a fast growing global industry. It is even more important during this stage of downturn, when economy is stiff and companies need to reduce operational cost.

However, BPO firms have also felt the fangs of recession. It has been observed that fewer companies in United States are looking for offshore services.

The usual concern is whether the offshore service provider functions the way you expect it to. One way to find out is through checking out their website, as all these firms have online sites. Popular companies would usually be found easily. There is no fuss. Read about how they advertise their services. The manner they sell their company and their services tells something about how they function.

Before actually tying up with a company, ask for an interview or an online correspondence. This is when you can ask vital questions to the manager. How they respond to the interview says a lot about how they would treat you and their job.

There are a lot of business process outsourcing companies all over the country but choosing the right one can get tricky. Anyway, clients can always choose another firm once in instances of dissatisfaction.

Posted 3 years, 10 months ago. Add a comment

What to Consider when Looking for Virtual Assistant for Hire

Many business owners are too engrossed with manning their enterprise that nothing else seems to matter. In today’s world, you have to keep abreast of the schemes, and you’d be most keen to understanding the market and taking your endeavor further. Basically, these aspects leave you no time for other administrative functions. That’s why you have been contemplating on hiring an assistant just like all businessmen do. But what if you’re working online or you can’t put up an office facility for a new hire? Well, any virtual assistant for hire is the immediate answer.

A virtual assistant is a professional that handles administrative tasks. They can function on a remote location, and all you need is to feed them with information and data. Having them in your workforce means you can focus on your core roles and utilize your time efficiently carrying out your true function because only this way can you become more prolific. But a significant issue is how to find a good virtual assistant.

Check out their website – Basically, you’ll be working with the online assistant for as long as you need their services. And since you can’t meet each other personally, it’s good to have a right place to start your search—their website. An online assistant does a wide range of office work depending on their capacity and skills, and this information can be seen on their website. Their website is a good place to start your search on what they can do and what services they can offer. Now, the website is an important vantage point because it says a lot about how the assistant might work. A competent assistant must have a website with excellent layout and remarkable, flawless content—no typo and grammar error.

Identify the expertise of the professional – You want someone with the right expertise congruent to your needs. As much as possible, you don’t want to work with someone you’d be training a lot although you’ll be exposing them to your new schemes and ways. Hire someone who already has the right blend of skills and background, so you’d be doing the least polishing. Get to know the kind of work they have done previously and successfully. Find out if they have worked with clients with the same needs as you do.

Educational level and training – Ideally, professionals working in-person or online should possess an acceptable level of education. It’s totally reasonable that the virtual assistant for hire is a college graduate with continued training. Employers are interested in people who put a prime in continued learning because these people are generally more competent.

Personality and attitude – Even in the virtual business milieu, you want to have people with good job traits. You can easily distinguish between a reliable person and an undependable one during your initial conversation. A well structured virtual assistant for hire should also have an approachable personality and a good work attitude. He or she should be able to lead you on your consultation and a have good sense of interest in your business. Furthermore, he or she must be a keen listener, accurately getting your points without you having to explain much.

Posted 3 years, 10 months ago. Add a comment

Why Philippine Outsourcing is Seeing Growth

Philippine outsourcing has not been around for a long time but it has been a success in the short span since its inception. When business people found out that they can procure services from a different country at a much lower cost, they just could not afford to turn their backs on the opportunity. The next thing, everybody wants to procure services from low-charging firms. We call the latter firms as offshore companies – the outsourcers. They produce services that were once produced by the human resource of the companies that seek them. And since they offer such services at the same quality but much lower price, business investors just could not say “no.”

Many tasks can now be sent to people who are oceans away. Banking stuff, bookkeeping, and records-keeping can be sent to offshore firms. Note that there are different types of outsourcing firms and there different types of jobs that can be farmed out as well.

Philippine outsourcing is more of customer service relations and IT-based companies. There are thousands and thousands of call center agents now dispersed in different cities and companies all over the country, and the demand is still heavy as major companies are expanding. In addition, BPO companies that offer SEO, web design, and web development are also growing in number.

There is just a lot of foreign demand despite the recession, and this seems due to the reality that more investors are willing to procure services and labor force if they can at lower cost. As they ride out the recession, the plan of going further through outsourcing seems a very viable option.

Many industries and companies in United States and Europe would still want to maintain top customer relations and this is why they offshore customer relations service to companies in Philippines that offer such services.

On the other hand, they also want to take their businesses farther online and take their market share higher by tapping into the internet. They are not necessarily basing their businesses on the internet but they exploit the advantages that this technology can offer. This is why they hire virtual assistants or seek services from SEO firms that are willing to make their company sites more popular on the world wide web.

Some skeptics are warning the business community about seeming or assumed disadvantages like supposed inefficient work output and loss of personal interaction. Nonetheless, people who have made arrangements with Philippine outsourcing/offshore teams know better.

Posted 3 years, 10 months ago. Add a comment

IT Outsourcing Companies in the Current Commercial Scene

Many businesses are still struggling with the high demands of operational cost in today’s tough economy. There is a bit of a problem about keeping full time in-person employees. There is more to having in-house workers than the cost of their regular paychecks. Other concerns include the tedious process of hiring the right ones, training, supervision, dealing with lack of work ethics, and having to put up work station and facilities. In fact, much of a compan’s funds go to expenses involving employees. But in the recent years, these issues have been abated due to IT outsourcing companies, which accept duties that were once given to in-house workers.

Hiring offshore companies has advantages over hiring personal, walk-in workers. With this kind of scheme you are able to harness the expertise, technology, and facility of the offshore service providers. This way you can employ a group of trained personnel who can do the same kind of work which you used to assign to your in-person employees. The cost efficiency is overwhelming for many and there are reports saying that many companies are actually being able to save as much as 40% revenues. This is a huge deal of savings. The funds are then used up to finance new projects which once were impossible to accomplish.

IT outsourcing companies are intact organization that sustain their own system through centralized administration and management. So, you actually do not have the outright responsibility of going over employee performance and supervising the efficiency of each worker. This is a lot of ease when it comes to your management duties. This also means that you can actually save much of your time. Of course, such spared time may be used to some other prolific functions. This benefits you as much as it benefits your business.

Looking for outsourcing firms is like looking for business partners. This partnership is not forever, which means you only have to contract them within a period of time, during which you think their services would be needed. Also once you no longer see their effectiveness, you are free to opt for termination of their services in favor of those from another company that is more promising. However, dissatisfaction is a seldom occurrence as offshore firms tend to do their best to keep their clients.

The IT outsourcing companies are actually much like a group of people working for you. The only thing is you do not get to see them as you see in-house workers. However, you can still develop good relationship with any of them by making clear communication as to how you want things to be done and by making reasonable and on time payment transactions.

Posted 3 years, 11 months ago. Add a comment

Do You Need Virtual Assistant Services

Virtual assistant services are so accessible these days as to take much of your rudimentary administrative tasks off your hands. You better be thinking—if you want to see your business grow, then you have to relieve yourself of the jobs that are diverting you from your true assignment.

Owners of businesses should be the head of everything and not an employer who spends half of their time on routine tasks, which can be given to someone else.

Virtual assistant is a term given to an employee who does office tasks on a remote location. It’s a broad term and could mean a remote bookkeeper or accountant. But in the line of SEO services, virtual assistants are skilled professionals that can write articles, do link building tasks, and optimize websites. They have become more important today and they are in demand in many business sectors.

The reason many clients look for offshore assistants is due to the fact that they can cut back on operations cost by doing so. Many virtual assistants in Asia do the same tasks as an in-house content writer or SEO professional does but they charge much lower rates. Thus, they do not only aid in lessening the burden of the business owner in terms of ancillary tasks farmed out but they also help in reducing cost of business operations.

Virtual assistant services are an important element of offshore business process outsourcing industries, most of which are located in India, China, and Philippines—known to be IT-BPO hubs in the world. Most businesses have just recovered from the tough recession but the slow economic growth compels businesses to employ prudence in exhausting resources. And while there are issues involved with hiring offshore assistants, more companies are still venturing in this option because it’s economical and effective.

Nevertheless, not all business owners need to procure online assistance, but most do, and yet most who do fail to realize they actually need such services. Most people can’t run business and do administrative tasks at the same time. The latter must be delegated to qualified assistants and in so doing the manager or entrepreneur can recover vital time for planning, marketing, and strategizing. Success in your business can only be achieved if you save time for prolific functions, which is only possible with a balanced schedule. And spending much time on vital elementary tasks isn’t quite a balanced way of expending your precious time.

In the case of SEO assistance, which is a vital function for the online presence of your business, you need professionals who can write posts, toss off fresh content from time to time, do link building, devise website layout, do keyword research, and handle regular updating. It is impossible for you to deal with all these tasks. Think about it this way—virtual assistants who handle such services can spend their entire day working to optimize your website every day. If you do the same set of tasks alone, you’d have little time for your true function as a business head.

Now, it’s for you to discern whether you need virtual assistant services or not. Examine your resources and your options—wisely.

Posted 3 years, 11 months ago. Add a comment

Philippine Outsourcing: the Status of BPO in the Philippines

The economy evolves in complex, sometimes strange ways, that businesses should be on guard to the subtle changes that are taking place from time to time. Not so long ago, outsourcing has spread all over the world and many developing countries have benefitted from this global economic revolution. Business process that can be transferred to a country where labor cost is low are moved out in order for businesses to survive during the tough economic time. There are a lot of service providers around the world and one of them is Philippines. Outsourcing in this country started more than ten years back as a result of companies from United States and Europe bracing themselves against stiff economic times.

There are a lot of tasks that can be outsourced, most of which are non-core duties that can be farmed out to offshore firms that can deliver the services at much lower cost. This efficiency helps many companies reduce operational expenditure and this cost reduction is a good thing if anybody wants to ride out tough times.

The reason Philippines has become one of the top choices is that the country has a bigger pool of skills and talents than any other country. A huge number of the labor force in the country is employed in the BPO industry. For instance, there are a lot of call centers in the country. These institutions are an important part of the IT/BPO sector in the local scene. But Philippine outsourcing industry is an amassment of copywriters, web designers, web managers, technical support representatives, and virtual assistants that are providing services to the world.

The maintenance of competent labor force is ensured through stringent hiring process. Only the ones with strong talent and work ethics last long. Only those who are willing to embrace the new world order can stay. Most people in this industry have to adapt to the working time schedule of their clients.

It has been reported that there will be more then 900,000 Filipinos in this industry by 2010. That might reach more than one million. This is because there is a flowing demand for the Philippine talent and expertise, and many foreign business owners would rather check out this professional pool than those from other countries.

Philippine outsourcing has earned its reputation and the country has got some of the most reputable service providers, which inlude large firms and smaller teams as well as one-person freelancers.

Posted 4 years ago. Add a comment

Davao – One of the Top IT BPO Destinations in the World

While the Philippines is proud of nearly topping and overtaking India in the whole BPO industry, there are some spots in the country where BPO is even more flourishing. The country is competing with the other leading nations in this field not because it wants to steal the spotlight but because of the sheer demand for outsourcing, and because it can provide that demand.

It has been noted by a consulting firm KPMG that there are 31 cities around the world which are fast surfacing as top destinations for business process outsourcing. Originally cities like Bangalore or Shanghai were the top players, but as more cities are entering the scene with their nothing less than advanced facilities and talented, skilled workforce, more clients are looking at other destinations. For instance, India fears that it’s going to reach the saturation point soon. Nonetheless, this isn’t necessarily a catastrophe. It’s far from getting to that point. Philippines has shown resilience over the years despite the presence of a tough crisis in the Western hemisphere. One has to note, however, that there are certain regions in the country that gets more of the BPO share.

Now let’s get to the exciting thing. While one mostly finds a lot of call centers and technical support companies in Manila and Cebu, Davao is rapidly becoming a player with more call centers and BPO companies being put up in the city. This is something to notice and something that generates curiosity to anyone following the IT-BPO industry – but there really is no question about it. Davao has been living to its promise. In fact it is considered the financial centre of southern Philippines. Add to that, the city has also, over the years, gained a very good reputation as a hot tourist destination. As early as 2002, this city has been regarded as an IT hub and that was because early on, it has already been able to lure ICT companies to invest in the area. With a literacy rate of 95% and a population of approximately 1.15M, it has become one of the biggest cities in Philippines. Next to the local dialect and Filipino, the most used language is English. The populace reports higher than the country’s average in English proficiency and literacy – something that attracts companies like call centers and online tutorial centers, which have experienced rapid growth in the metropolis. Furthermore, the city’s industry is fast rivaling those of other top industrial or commercial regions in the country.

More BPO companies are being established in Davao – a proof of the proliferation of the IT sector in this spot of the globe. While the efficiency is the same as with the companies in groups in Manila or Cebu, the lower cost of living in this southern city prompts lower rates.

Along with Davao as top BPO players are Brisbane, Australia; Hangzhou, China; Nagpur, India; and Ho Chi Minh City, Vietnam.

Posted 4 years, 3 months ago. Add a comment

Philippines Outsourcing: Latest News

Philippines is seeing flourishing of the business process outsourcing industry. In 2008 there was an increase in the outsourcing industry by approximately forty percent. In the same year there were about three hundred thousand people in the Philippines who are employed in BPO industries. Majority of them are in the call center business industry. However, there are varied services in this country ranging from contact service (call centers) to medical transcription and even to payroll outsourcing service.

Currently, the country remains second to India which leads BPO industries in the world in terms of employment volume. However, the world has now recognized the capability of Philippines in harnessing their labor force in this field. It is not a surprising thing. Although the country has not been recognized as a top country in technological fields, it is now assuming high place amongst other Asian nations in this IT-based field. Moreover it is in the midst of upgrading its IT-related education/training.

The strength of its professional force comes from the competent educational background of most Filipinos. In fact, the Philippine human resources have long been recognized around the world. Many Filipinos have been employed elsewhere in the world and many foreign countries are aware of the skills of these people in virtually all fields. It boils down to competent education. The Philippines has some of the fine universities and colleges. It produces valuable graduates that are not only theoretically equipped but are also deeply trained in their respective fields. Thus it is not surprising that there are lots of proficient IT graduates who immerse in the BPO industry not only because it is a popular option among fresh graduates but also because they can.

Filipinos are built to be flexible individuals who can accomplish virtually any tasks when properly trained. These days the government is funding short term courses which people of different age ranges can enroll in. It is not surprising that not everyone you find in the BPO industry have formal training in information technology or customer support; however, they are equipped with sufficient training that qualifies them in the field. For instance, there are short courses for call center training that last within weeks. The government also offers assistance to people who are interested to embark on this profession but have restricted financial capabilities. It is no wonder that the country currently sees an increasing number of graduates of technical/vocational courses that includes programming, web design, customer service, medical transcription etc. Such short/crash courses make people more qualified to work in related fields like call centers and BPO.

With the increasing need of countries like US, UK, and Canada to outsource business tasks, countries like China, India and Philippines can only respond to such need by harnessing their human resource to become more fitted to what the industry needs.

Posted 4 years, 9 months ago. Add a comment

Guide to Hiring a Ghostwriter from the Philippines

The internet is all about content. If the content spells badly, it reflects the business. This has been the mantra for the World Wide Web. “Content is the boss.”

Hiring a ghostwriters as part of the business process in outsourcing has obvious benefits than doing the writing yourself. Aside from the facts that not everybody cannot really write effectively and because content is all that matters, one should know where one can hire the most reliable ghostwriters who are apt to the necessary considerations of the job. Of course, content is still the major concern. Another thing to consider is the payment.

Definitely, less expensive labor cost and good content can possibly go together. This is what it means to hire ghostwriters from the Philippines.

The Philippine human resource offers competent ghostwriters who can write with little or no supervision at all. There are a number of American English proficient individuals who wait in line. They are people with degrees who are eager to work part-time or full-time. The Philippines has been one of the leading providers of offshore services that are attested by the continuous patronage of clients all over the world. Rightly, hiring a ghostwriter from the Philippines means cheap cost translated to good content.

As to why ghostwriters from the Philippines is chosen over others is clearly dependent on the English literacy of its work force. English is, in fact, the country’s main medium of teaching. The English language is taught early on the preparatory and primary levels. It is structures the curricula of the most prestigious schools and universities throughout the country.

The Philippines, as a competitive English-speaking source, is from which you can hire a bulk of its labor force to write for you. The typical Filipino’s innate sense of integrity and hard work has been known through a huge number of overseas workers that are chosen by employers over others. As the industries of today flatten the world through the internet, the Filipino aspirants take the opportunity in the virtual world. The Filipino’s instinctive character intelligibly takes hold of the modern arena of business.

Ghostwriting in the Philippines is one of the many services the country can offer in the brand of the outsourcing industry. Filipino ghostwriters are aware of the clients’ demands. Competence and reliance are two of the many values. These values become the mind setter of a good content. And definitely, a good content reflects a good ghostwriter.

Posted 5 years ago. 3 comments

Business Process Outsourcing Philippines

Business process outsourcing is widespread, particularly in the Philippines. The country is filled with various call centers, IT outsourcing, and webmaster outsourcing services.  In the Philippines you can find various BPO providers who are willing and very capable of providing you with whatever services your company or small business may need. So don’t be surprised if you see a virtual assistant, Philippines is making a headway in this industry.

Companies have been outsourcing to cut the cost they spend in terms of client support, billing, sales, marketing and the like. Minimizing expenditure by getting other people or companies to do the job for you is a pretty wise decision for multinational companies. This is most especially true if they invest in the Philippines. Filipinos are generally known to be hardworking and intelligent employees. Plus, services come relatively cheap compared to other countries.

Come to think of it, business process outsourcing would mean fewer jobs. There will be more people who will be unemployed and in turn, will not be able to support their families. Perhaps, not even themselves. It increases the unemployment rate. This is not really a good scenario in a country that has companies outsourcing their services to another country. As a consequence, however, outsourcing generates more jobs to the country receiving these outsourced jobs and help corporations cut back on their savings. This opens new doors for investments and offers job opportunities to people who needed it; thereby, contributing to the decline of the unemployment rate. More jobs results to more productive citizens contributing not only to his or her country’s economic progress but also to its stability.

As observed, outsourcing is taking a whole new direction. They are now entering into our homes. There are now small companies providing call center, medical transcriptions and virtual assistance trainings. They provide classes and you can choose any of these: you go to their institute or you can do it online. Yes, online, right at the comfort of your home. They will provide you with materials you need and they have credible support personnel to help and guide you as you learn. After training, you’re good to go. You can start on a medical transcription career or maybe call a client about their credit billings on the other side of the globe. All these transactions are done in your own house. Some companies even allow their outbound employees to choose the time of which they want to work. Very convenient, really and you will become a virtual assistant Philippines in no time!

Many Filipinos are now finding the benefits of the business process outsourcing boom in the country in the recent years, and hopefully, such growth will be continuous. Virtual assistant Philippines are now making their mark in providing excellent services.

Posted 5 years, 1 month ago. Add a comment

Outsourcing in the Philippines

In recent times, outsourcing in the Philippines has been one of the nation’s strongest industries. It has been steadily providing jobs, considerably reducing the unemployment rate, which the country had long been suffering under. One reason why outsourcing had become such a viable occupation is that one can do it within one’s own home; it’s only requirements are a personal computer and fast internet connection.

Outsourcing is the process where the different activities of one business are transferred to an external service center that can do it at a cheaper cost. There are three types of outsourcing: Information Technology Outsourcing (ITO), Voice Outsourcing, and Non-Voice Outsourcing. All of these are emergent businesses here in the Philippines.

Call center is the biggest outsourcing providers here in the Philippines. Thousands of Filipinos are employed and thousands are still needed. Many investments on call centers are expected to grow soon. Since being a call center agent has a few requirements, many Filipinos – even those without college degrees –are eligible for the job as long as they are fluent in the required language (usually American English). Many offshore clients prefer Filipinos because they are known to be good service providers, flexible, and fluent in English.

The medical transcription industry is also an advancing outsourcing venture in the Philippines. However, this is quite different from a call center since one should have ample knowledge in medical terminology. But then, it is not a hindrance to someone without medical background because there are technical schools and colleges offering the course. One only needs to be a fast typist and have a good hearing.

Information technology outsourcing is the other form of outsourcing in the Philippines, which is similarly rising fast. This type of outsourcing provides research, web designing, software development and other services related to website development. This requires more technical know-how, which makes Filipino IT technicians sought after.

Hence, outsourcing in the Philippines is an up to date business that offers great benefits not only to its workers but also to the nation’s economy. With the help of the government, many investors can confidently finance outsourcing businesses here, and soon the country will be known to be the world capital in business process outsourcing.

Posted 5 years, 1 month ago. Add a comment

Why Choose to Outsource to the Philippines

Despite differences in economic and technical development between countries, globalization brought by advancing technologies are increasingly leveling the playing field in most industries. This is felt no less than in the field of business process outsourcing. Its result is the flourishing of outsource service providers in the Philippines, a phenomenon which is steadily growing. Another effect of global outsourcing is that countries like Russia and Ireland have formulated strategic and systematic plans to prevent what have been termed as “location shifting.” However, experts who regularly conduct top-level assessments of outsourcing recipients report that the Philippines will continue to be a prime source of outsourced services.

Highlighting the literacy rate and English fluency of Filipinos, the Philippines have gained a good market share in the outsourcing industry among the other colossal Asian countries like India and China. The country can not only provide popular services, it also offers a large pool of talents with specialized skills. Since Filipino agents have grown up largely influenced by western culture (primarily, in entertainment), their sensibilities are perfectly suited to the promotion and marketing of western products and services.

Though Philippines has been caught and held by cultural and religious differences, its peoples are unified by one affecting language—English. Filipinos do not only consider the language official for business transactions; they speak it with proficiency, having taken it as their second language – and sometimes speak it better than their own native language. This has provide the Philippines with a big advantage over other Asian countries who still has to master English. With a higher level of fluency, Filipinos can easily take on any type of outsourcing jobs, may it be on telemarketing, data analysis, ghost writing or search engine optimization.

Foreign-based employers get the advantage of less supervision since the basic knowledge of a Filipino is twice as adept in all areas than that of any outside agent. Filipino agents no longer needs intense monitoring and supervision because they are already practiced by the Western education. From elementary to tertiary level, every student is trained how to think critically and to work for the advancement of their community. Thus, every employer is ensured to have a hard-working employee who can do any type of work.

A Filipino isn’t self-interested whenever he is in the workplace. Rather, he goes after the value of his/her work; if it does benefit the company, or if it needs further evaluation. This exemplary behavior catches a number of foreign agencies and allows Filipinos to venture into a global setting with much regard to their previous experiences.

Finally, a good business does not only revolve around the technical aspects. That is how Filipinos envisions their ideal work partner. Somewhere underneath a successful company lies an essential and more humane aspect. Any type of business cannot just meet its long-term goals through a series of mission-critical projects or a provision of reliable products; the quality of every single personnel must also be kept as core aspect for it greatly affects the progress in the later run. These are just some of the reason why outsourcing companies in the Philippines are preferred in this field.

Posted 5 years, 3 months ago. Add a comment